Become a Kids Helpline Volunteer

Learn more

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The APF Kids Helpline is a project created by the Alex Panton Foundation that offers educational materials on mental health challenges and provides a confidential emotional support listening service by trained volunteers.

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The Kids Helpline is designed for children and teens who need mental health support, as well as for parents, educators, and caregivers seeking information on how to help young people who may be struggling.

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No, the Kids Helpline does not provide therapy or clinical services or crisis intervention – anyone in crisis should call 911. Our Kids Helpline is simply a safe space for emotional support listening services.

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There are two main ways to access our services:

  • Website & App: 
    • What’s available: A wealth of information on mental health topics, including signs of struggle, coping tools, and tips on accessing support.
    • For parents & educators: Guidance on recognising mental health challenges and advice on how to best help young people.
    • Accessibility: Available at www.kidshelpline.ky and via an iOS/Android-compatible app that retains full content offline once downloaded.
  •  Phoneline & Textline:
    • Service: A confidential, anonymous helpline where trained volunteers listen and guide young people.
    • Availability: Thursdays – Sundays from 3:00 PM to 9:00 PM.

All online content is peer-reviewed by the Alex Panton Foundation Clinical and Education Committee to ensure quality and relevance.

Check out the APF Kids Helpline website by the link below!

Visit the KHL Site

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Our support team comprises trained Samaritans who have undergone intensive training to handle sensitive conversations with empathy, respect, and cultural sensitivity. To learn more about the Samaritans vision, mission, and values, visit Samaritans’ website.

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  • Origin: In 2018, the Cayman Islands Crisis Centre (CICC) launched a Kids Helpline to support children and teens in domestic abuse situations.
  • Evolution: Recognising a broader need for mental health support, APF partnered with CICC to expand the helpline’s focus beyond domestic abuse to cover a wider range of mental health challenges.
  • Transition: By the end of 2022, APF agreed to fully build out the project as one of our main initiatives, revitalising it by adding a textline service and a comprehensive suite of educational resources.

We remain grateful to the CICC for laying the groundwork for this essential service.

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  • Listening Services: Confidential, anonymous support via phoneline and textline.
  • Educational Resources: Comprehensive, peer-reviewed content on mental health topics available online and via the mobile app.
  • List of Local Resources: Our website has a tab that lists mental health resources in the Cayman Islands for anyone looking for mental health care.

Cayman Kids Helpline Privacy Policy

You can see our Privacy Policy here.

Cayman Kids Helpline Copyright Information

The Cayman Kids Helpline Software Platform is provided by, and Copyright of Tiggit Software Limited. The content provided on this website and associated mobile applications is produced by, or licensed to, Alex Panton Foundation. Some content is branded to acknowledge the contributor, but there is no advertising or other commercial material.